CollegeCanvas | Privacy Policy

In general, you can browse the site without telling us who you are or revealing any personal information about yourself. However, for a visitor to become a customer of CollegeCanvas, the user must submit certain personal information, including, but not limited to, the user's name, address, phone number, and e-mail address. This information enables product delivery. Since these categories include facts necessary for the delivery process, anyone who is unwilling to provide accurate information in the fields cannot be a direct customer, though such a person is encouraged to work out a purchasing arrangement with a current CollegeCanvas direct customer.

CollegeCanvas also collects purchasing information (including credit card numbers) through a secure server and an encrypted connection. Information collected through our online financing system is held in confidence and is in no way distributed to parties not directly connected to the purchasing process. CollegeCanvas does not store any payment data on its server other than the payment method (i.e. MasterCard, Visa, American Express). CollegeCanvas also stores your shipping information on its secure server.

Use of Information We Collect

Users can be assured that under no circumstances will CollegeCanvas sell, rent, or freely distribute their name, e-mail, or postal address to an outside private organization, commercial or otherwise.

Policy on Minors

Minors (persons under the age of 18) are not eligible to use the site unsupervised and we ask that minors do not submit any personal information to us. If you are under the age of 18, you may only use this site in conjunction with and under the supervision of your parents or guardians.

Online or Telephone Communication to Customers

CollegeCanvas employs the use of e-mail or phone to inform its customers about delivery times and orders, among other topics. A user's providing an e-mail address and telephone number during the checkout process signals the user's observance of the right of CollegeCanvas to contact the customer via e-mail or phone. It is the goal of CollegeCanvas to be judicious in its use of e-mail or telephone and to provide only the contact which benefits the interests of the customer. The aforementioned policies regarding the treatment of personal information also govern e-mails and telephone numbers from customers and other users. CollegeCanvas will not attempt to send out unsolicited e-mails. Any message that mistakenly reaches an address whose possessor did not request the contact will inspire prompt action on the part of CollegeCanvas to correct the situation.

The site uses "cookies" for its operations. "Cookies" are small files placed on your hard drive that assist us in providing our services. These “cookies” label each user's browser with a randomly generated, unique number. No transmission of personal information occurs. The use of cookies serves as a method to simplify the shopping and checkout process. Users are henceforth informed that CollegeCanvas may use session cookies that are automatically deleted from their hard drive at the end of a session. A user who wishes to decline cookies may set the browser to display a notification each time a cookie request occurs.

Payment Information

CollegeCanvas accepts online credit card payment. CollegeCanvas will charge the credit card and collect payment from the shopper’s bank account. The shopper may pay with American Express, MasterCard, or Visa provided that the shopper is the rightful owner of the card. All credit card information that is collected will be encrypted to ensure that there is no unauthorized use of the credit card number. We treat your data as a valuable commodity that must be safeguarded with the utmost care. Customers may also pay with cash or check upon receipt of art, or use our express checkout option to pay with a PayPal account.

Security of Payment

Credit card information that is collected will only be processed by the CollegeCanvas team. This information will only be accessible to members of the CollegeCanvas team who are directly responsible for delivery and payment collection. CollegeCanvas operates on a secure server, and as such all credit card information is encrypted. We encourage customers to only make purchases using the secure CollegeCanvas checkout process, and not to disclose their personal credit card information in unencrypted emails.

Delivery Information

Orders placed by customers will be confirmed either by phone or email. For orders placed in the “College Hill” area, a delivery time and location will also be agreed upon by CollegeCanvas and the customer either by phone or email. Delivery times will vary due to the availability of the customer or the CollegeCanvas team. Orders that require shipping will be shipped as soon as they are processed. You will receive an email when the package ships.

Notice of Change

CollegeCanvas retains the right to change our privacy policy at any time. Changes that are made to the CollegeCanvas Privacy Policy will be placed in a visible and accessible position on the site. CollegeCanvas will provide ample warning of changes to the policy that will significantly affect the behavior of shoppers and artists. We recommend that customers routinely check our privacy policy so that they are aware of the conditions.